Collection, Use and Disclosure of Personal Health Information

Family Dentistry at LIV understands the importance of protecting your personal information. As dental professionals we are required to comply with the Personal Health Information Protection Act (PHIPA) regarding the collection and use of your personal information.
 

To help you understand how we are doing that, we have outlined below how our office is using and disclosing your information.
 

Family Dentistry at LIV will collect, use and disclose information about you for the following purposes:

• To assess your health needs and deliver safe and efficient patient care

• To offer and provide treatment, care and services in relationship to the oral and maxillofacial complex and dental care generally

• To enable us to establish and maintain communication with you regarding your care

• To communicate with other treating health care providers, including specialists and general dentists

• To allow us to efficiently follow up for treatment, care and billing

• For teaching and demonstrating purposes on an anonymous basis

• To complete and submit dental claims for third party adjudication and payment

• To comply with legal and regulatory requirements, including the delivery of patient charts and records to the Royal College of Dental Surgeons of Ontario in a timely fashion, when required, in accordance with the provisions of the Regulated Health Professions Act (RHPA)

• To permit potential purchasers, practice brokers or advisors to conduct an audit in preparation for a practice sale

• To deliver your charts and records to the dentist’s insurance carrier to enable the insurance company to assess liability and quantify damages, if any

• To prepare materials for the Health Professions Appeal and Review Board (HPARB)

• To invoice for goods and services

• To process credit card payments

• To collect unpaid accounts

• To assist this office to comply with all regulatory requirements

• To comply generally with the law
   

By signing our intake consent form, you have agreed that you have been given your informed consent to the collection, use and/or disclosure of your personal information for the purposes that are listed. If a new purpose arises for the use and/or disclosure of your personal information, we will seek your approval in advance.
 

Your information may be accessed by the regulatory authorities under the terms of the Regulated Health Professions Act (RHPA) for the purposes of the Royal College of Dental Surgeons of Ontario (RCDSO) fulfilling its mandate under the RHPA, and for the defense of a legal issue.
 

When unusual requests are received, we will contact you for the permission to release such information. We will also advise you if such a release is inappropriate.